Lb89 Privacy Policy —
Your Data, Our Responsibility

1 Introduction

Lb89 is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe personal privacy is a fundamental right, and we are committed to full transparency about how your data is handled.

This Privacy Policy explains what data lb89 collects, why it is collected, how long it is retained, and what rights you have over your information. Our Privacy Policy is built in line with international data protection standards.

By registering on the platform, logging into your account, or simply browsing, you agree to this Privacy Policy. If you do not agree with any of its terms, please discontinue use of the platform and contact us.

2 What Information We Collect

Lb89 only collects information necessary to operate its services. We never ask for unnecessary or excessive data. The categories of information we collect are detailed below.

3 Purpose of Data Use

Collected information is used only for specific, legitimate purposes. lb89 never uses data beyond what has been disclosed.

• To create and manage your account and ensure its security.
• To process deposit, withdrawal, and betting transactions.
• To complete KYC (Know Your Customer) verification.
• To prevent financial fraud and money laundering.
• To provide customer service and support.
• To keep you informed about relevant bonuses and promotional offers.
• To troubleshoot technical issues and improve platform performance.
• To meet legal obligations and regulatory requirements.
• To promote responsible gaming and support users facing gambling-related issues.

4 Data Retention Period

Lb89 does not retain your data longer than necessary. All data is stored while your account remains active. Certain data may be retained for a defined period after account closure.

• Financial transaction records: Minimum 5 years after account closure (legal obligation).
• KYC and identity verification documents: 3 years after account closure.
• Customer service communication records: 2 years.
• Website usage logs: 1 year.
• Cookie & session data: Deleted at the end of a session or within a maximum of 30 days.

Once the designated retention period expires, data is permanently deleted or anonymized so that individuals can no longer be identified.

5 Data Sharing & Transfer Policy

Lb89 does not sell your data. However, limited information may be shared with trusted third parties in certain specific circumstances.

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• KYC Verification Services: Certain documents may be shared with a licensed verification provider for identity verification purposes.
• Legal Authorities: Data may be disclosed in response to a court order or a legitimate request from a regulatory authority.
• Anti-Fraud System: International blacklist checks are conducted to prevent fraud and money laundering.

6 Cookies & Tracking Technologies

The lb89 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve website functionality.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Helps analyze and improve website usage. You can turn these off.
• Security Cookies: Used to detect fraudulent logins and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

7 Your Data Rights

Lb89 believes you should have full control over your own data. Your rights are outlined below.

• Right to Access: You can request to know what information lb89 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be put on hold.
• Right to Portability: You can request your data in a structured, readable format.
• Right to Object: You may object to the use of your information for specific purposes.

8 Our Data Security Measures

Lb89 has implemented industry-leading technical and administrative measures to protect your data.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Real-time security monitoring is in place to detect suspicious activity.
• Regular security audits and penetration testing are conducted.
• Restricted staff access — only authorized personnel can view specific data.
• Two-Factor Authentication (2FA) is available for your account.

9 Child Protection Policy

Lb89 is strictly for users aged 18 and above. We do not collect or process information from minors under any circumstances.

• Age verification is required at the time of registration.
• If any minor's information has been collected inadvertently, it will be deleted as soon as we are notified.
• Parents can report suspicious accounts to us.
• In its commitment to responsible gaming, lb89 continuously invests in age-verification technology.

10 Privacy Policy Updates

Lb89 may update this Privacy Policy as needed. Users will be notified based on the nature and significance of the changes.

• For significant changes, advance notice will be sent to your registered email address.
• The date of each update will be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree with the updated policy, you may request to close your account.

11 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team.

You can also reach us directly via live chat support — available in Bengali, 24/7, seven days a week.